Why is pick-a-spot included at the entry tier?+
Because pick-a-spot is the point. Mariana Tek, Walla, and Mindbody's Accelerate tier all gate it behind plans starting at $259+/month. We can't credibly call Junocal a pick-a-spot studio platform if it's a $250 upsell, so it's on Starter ($39) and Studio ($99).
Does it work for non-reformer studios?+
Yes. Barre studios use it for spot-by-the-barre. Mat studios that want capacity-aware booking with named mats (e.g., closest to the door) use it. Movement studios with mixed disciplines toggle it on for the classes that use a defined position and off for the rest. Pick-a-spot is a layout primitive, not a reformer feature.
How long does setting up the first room take?+
Most studios finish their first room in under ten minutes. Drag in the equipment, name the spots, save. If you have an unusual layout (curved barres, asymmetric reformer placement, mixed-equipment classes), it takes a bit longer. The floor plan editor is drag-and-drop with no developer required.
What happens when a reformer goes out of order during a class?+
An instructor opens the staff view on her phone and marks the spot as out of order from the floor plan. The layout updates in real time. If a client is already booked on that spot, the booking is moved to the next open spot in the same class, with an email and (if SMS consent is on file) an SMS notification. The cancellation policy is suppressed for the affected booking — they pay nothing for the disruption.
Can clients have a favourite spot?+
Yes. After a client picks the same spot two or three times, Junocal suggests that spot as the default on their next booking. They can still pick a different one. This is most useful in classical-leaning studios where assigned reformers and consistent positioning matter to the practice.
Can I have different layouts for different class types in the same room?+
Yes. Each class type can have its own saved layout. A common pattern: reformer layout for the 6am and 8am classes, mat layout (or pick-a-spot off entirely) for the 10am flow, reformer-and-tower hybrid layout for the noon class. The layout switches automatically based on the class type. You only manage the layouts once.
What about multi-room studios?+
Each room is its own floor plan. Studios that run a reformer room and a mat room side by side configure both layouts at setup. Bookings route to the correct room based on the class. Capacity is calculated per-room, so a 12-spot reformer room and a 20-mat yoga room run their counts independently. Multi-room is on Studio and Growth tiers.
What does pick-a-spot look like for the instructor mid-class?+
On the staff view, the instructor sees the same floor plan you set up, with each spot labelled by the client booked there. Tap a spot to see the client's name, intake alerts (low back, knee, etc.), and their last few sessions. Drag a client between spots to handle late changes. Mark a reformer clean or out of order. The view is built for a phone held in one hand while you walk the room.
Will my existing clients have to re-learn pick-a-spot when we switch?+
Most don't. The client-facing booking page presents pick-a-spot as a self-explanatory grid of available spots: tap one, you're booked. Clients migrating from Mariana Tek or Mindbody Accelerate are already familiar with the pattern. Clients new to pick-a-spot pick it up on the first booking. The favourite-spot memory kicks in by the second or third booking, so the cognitive load on long-term clients is low.