leaving an incumbent

The migration is free, the timeline is short

We move your client list, booking history, memberships, class packs, intake forms, and email opt-in status from Mindbody, Momence, Mariana Tek, Walla, or Acuity in your first 30 days. Free. Most studios go from CSV export to live on Junocal in five business days.

Start free for 14 daysBook a demo

Most migrations land in five business days. No card to start the trial.

Studio equipment organised on a wooden wall.
the way it goes

Three steps, one quiet Sunday

  1. 01

    Send us your export

    Pull a CSV from your current tool. If you're on Mindbody, Momence, Mariana Tek, Walla, or Acuity, we'll walk you through the exact menu paths. Most studios get the file in under twenty minutes.

  2. 02

    We import everything

    Clients, booking history, active memberships, class packs (with credits remaining), intake forms, and email opt-in status. Reviewed by a person, run in a staging environment, signed off before it goes live.

  3. 03

    Pick a Sunday

    Most studios switch over on a quiet Sunday evening. We coordinate the cutover with you, run the final sync, and stay online during the transition. Monday morning runs on Junocal.

what crosses over

We carry your data cleanly

The full record, not a sanitised subset. Email opt-in status in particular — the field most migrations lose — comes across intact.

Client list with profile data

Booking history

Active memberships

Class packs (with credits remaining)

Intake forms (with completion status)

Email opt-in status (the one most tools lose)

tool-by-tool

What changes depending on where you're leaving

Every source tool has its own export quirks and data shapes. Here's what to know before you pull the CSV.

Mindbody

Most-migrated tool. Five business days, end-to-end.

Export from Reports → Client List, Class History, Memberships, and Pricing Options. The standard export is free and sufficient — the four-hundred-pound complete-record export you may hear about is rarely needed. Send us the CSVs and we map them in staging. Your email opt-in status comes across cleanly (we've seen this lost in Mindbody → Momence and Mindbody → Walla migrations; we preserve it). If you're inside a 12 or 24-month contract, you can run both tools in parallel during the Junocal trial and cut over at the contract end date.

Full Mindbody migration playbook →

Momence

Watch the on-demand video library.

Export from Admin → Settings → Data Export. Most fields move cleanly. The catch: Momence's on-demand video files aren't retrievable through the export — Momence hosts video natively and the binary files don't come with you. Studios with meaningful video libraries re-upload to Vimeo or YouTube during the transition and link from the Junocal booking page. Adds roughly a week to the timeline for libraries over 50 videos. Active memberships, bookings, intake forms, and client list all migrate without issue.

Full Momence migration playbook →

Mariana Tek

Cleanest migration — same primitives both sides.

Mariana Tek and Junocal share the same scheduling primitives (pick-a-spot, four-mode cancellation policies, term-based courses, broadcast-claim waitlist), so the migration is more of a translation than a remapping. Favourite-spot data carries across — clients whose preferred reformer is remembered on Mariana Tek will have the same preference on Junocal from day one. Apparatus history per client comes across intact. Cutover usually takes five business days.

Full Mariana Tek migration playbook →

Walla

Branded-booking domain stays the same.

Migrating from Walla's branded-booking add-on means moving from your own domain to a Junocal-hosted URL at junocal.com/yourstudio. Visual design changes (six storefront themes match the polish), and the URL shape changes — most studios handle this with a redirect from their old domain. Pick-a-spot assignments and favourite-spot preferences carry across. Memberships with pause status, packs with credits remaining, and intake forms all migrate cleanly.

Full Walla migration playbook →

Acuity Scheduling

Simpler data model, faster migration.

Acuity is a more general-purpose scheduling tool than the studio-specific ones above, which means fewer fields to map but also fewer features to inherit. Client list, appointment history, packages, and intake forms move across. Studios moving from Acuity to Junocal typically need a short configuration session to set up the studio-specific features Acuity doesn't have natively (pick-a-spot floor plans, term-based courses, the staff view, the cancellation-mode matrix). Typical timeline: three to five business days.

Full Acuity Scheduling migration playbook →

Glofox, WellnessLiving, Bsport, Vagaro, OfferingTree

Structured manual migration.

We don't have automated importers for these yet, but we run structured manual migrations from each. Same data fields move (client list, bookings, memberships, packs, intake, opt-in status). Same Sunday-evening cutover pattern. Timeline is typically seven to ten business days rather than five — the extra time is on our side rather than yours. Email us with your current tool and we'll quote it before you commit.

the things we get asked

Questions

How long does a typical migration take?

Most studios go from CSV export to live on Junocal in five business days. The actual import takes a few hours on our side; the rest is sign-off and pick-a-Sunday scheduling. If you have a complex setup (multiple locations, deep historical data, a large on-demand video library) we'll quote a longer window before you commit.

Will my clients have to do anything?

No. Their bookings, memberships, and pack credits show up in their Junocal account. They get one email with the new login (magic link, no password) the day we go live. Their booking page URL stays the same if you bring your subdomain across.

What about email opt-in status?

We migrate it. Email opt-in is one of the fields most often lost in studio-software migrations — clients can end up marked unsubscribed, and the studio has to re-collect consent from each one. We don't. Your unsubscribed clients stay unsubscribed, your opted-in clients stay opted-in.

When do I cancel my old subscription?

After the Sunday cutover, once you're satisfied that everything has come across cleanly. Most studios run a few classes on Junocal first, then cancel the old tool at the end of that billing period. We don't push you to cancel the same day — there's no benefit to either of us in rushing that.

What if I'm inside an annual contract on my current tool?

Two paths. One: run both tools in parallel — start the Junocal trial (14 days free, no card), migrate during the trial, run live on Junocal for new bookings, keep the old tool open for residual bookings until the contract expires, then cancel. Two: contact the vendor about an early-cancellation buyout — most will accept a partial buyout of the remaining term, particularly inside the last six months. We've seen both work. We can talk you through which makes sense for your situation.

What does the Stripe Connect handover actually look like?

If you already have a Stripe account (most studios do), you connect it to Junocal via OAuth during onboarding — one click. Your existing Stripe history, dispute records, payout schedule, and any negotiated rates stay with you. From the cutover date, new charges flow through your Stripe account directly. The old platform continues to handle residual charges on cancellations or refunds for prior bookings until those cycle out. If you don't already have a Stripe account, you create one through Stripe-hosted onboarding (typically 10 to 20 minutes).

What if some of my data is messy?

Most studios have at least a few quirks — duplicate clients, packs with credits that don't add up, intake forms that were never properly attached to services. We surface these in the dry-run review before going live. You decide how to clean each one. We don't make assumptions, and we don't auto-delete anything. The dry-run is a structured walkthrough so by cutover day there are no surprises.

Can you do a partial migration?

Yes. Some studios prefer to bring across only active clients (the last 12 to 24 months) and leave older history with the old tool. Others want everything. Both work. The partial-migration path is sometimes useful when the source-tool export is slow or expensive — we can pull just what's operationally needed and you can pull a deeper archive on your own schedule.

What about my on-demand video library?

Junocal doesn't ship a native on-demand video subscription product. If you're running video as a meaningful part of your revenue (say, 20% or more), we typically recommend pairing Junocal with Uscreen, Vimeo OTT, or Mighty Networks for the video side. For studios where video is a complement rather than primary, the migration story is straightforward — we link from the Junocal page out to whatever you're using.

Can you do migrations from tools that aren't on your list?

Often yes. Mindbody, Momence, Mariana Tek, Walla, and Acuity are the five we've automated. For Glofox, WellnessLiving, Bsport, Vagaro, OfferingTree, or others, we do a structured manual migration — same outcome, slightly longer timeline (typically seven to ten business days instead of five). Get in touch and we'll quote it.