We move your client list, booking history, memberships, class packs, intake forms, and email opt-in status from Mindbody, Momence, Mariana Tek, Walla, or Acuity in your first 30 days. The import is free during your first 30 days. Most standard migrations are ready to review within five business days.
No credit card is required to start the trial.
Download the available CSV files from your current tool. We will tell you which reports to export and help if the menus are unclear.
We prepare clients, booking history, active memberships, remaining pack credits, forms and email consent in a staging import for you to check.
We agree a quiet time, run the final import and stay available while your team moves to the new schedule and booking page.
We agree the scope before starting and preserve email consent status rather than treating every client as subscribed.
Client list with profile data
Booking history
Active memberships
Class packs (with credits remaining)
Intake forms (with completion status)
Email opt-in status (the one most tools lose)
Every source tool has its own export quirks and data shapes. Here's what to know before you pull the CSV.
Most-migrated tool. Five business days, end-to-end.
Export the client, class history, membership and pricing-option reports, then send us the CSV files. We map them in staging and preserve email consent status. If your contract is still running, you can prepare Junocal before choosing the final switch date.
Watch the on-demand video library.
Client records, bookings, active memberships and forms can be mapped from the available exports. Hosted on-demand video files require a separate plan because Junocal is focused on live classes and appointments rather than video subscriptions.
Classes, memberships and room assignments map cleanly.
Classes, courses, memberships, packs, cancellation rules and waitlist settings have close equivalents in Junocal. If you use assigned equipment or place preferences, we review those fields separately before the final import.
Plan the booking-page redirect before launch.
We recreate the operational data, including active memberships, paused status, remaining pack credits, forms and any assigned-place information. If your current booking page uses a custom domain, add a redirect to the new Junocal booking URL for launch.
Simpler data model, faster migration.
Client records, appointment history, packages and intake forms move across. We then help configure the class, course, membership, staff and booking-page features that did not exist in the original Acuity setup.
Structured manual migration.
We don't have automated importers for these yet, but we run structured manual migrations from each. Same data fields move (client list, bookings, memberships, packs, intake, opt-in status). Same Sunday-evening cutover pattern. Timeline is typically seven to ten business days rather than five — the extra time is on our side rather than yours. Email us with your current tool and we'll quote it before you commit.
Most studios go from CSV export to live on Junocal in five business days. The actual import takes a few hours on our side; the rest is sign-off and pick-a-Sunday scheduling. If you have a complex setup (multiple locations, deep historical data, a large on-demand video library) we'll quote a longer window before you commit.
No. Their bookings, memberships, and pack credits show up in their Junocal account. They get one email with the new login (magic link) the day we go live. Their booking page URL stays the same if you bring your subdomain across.
We migrate it. Email opt-in is one of the fields most often lost in studio-software migrations — clients can end up marked unsubscribed, and the studio has to re-collect consent from each one. We don't. Your unsubscribed clients stay unsubscribed, your opted-in clients stay opted-in.
After the Sunday cutover, once you're satisfied that everything has come across cleanly. Most studios run a few classes on Junocal first, then cancel the old tool at the end of that billing period. We don't push you to cancel the same day — there's no benefit to either of us in rushing that.
Two paths. One: run both tools in parallel — start the Junocal trial (14 days free, no card), migrate during the trial, run live on Junocal for new bookings, keep the old tool open for residual bookings until the contract expires, then cancel. Two: contact the vendor about an early-cancellation buyout — most will accept a partial buyout of the remaining term, particularly inside the last six months. We've seen both work. We can talk you through which makes sense for your situation.
If you already have a Stripe account (most studios do), you connect it to Junocal via OAuth during onboarding — one click. Your existing Stripe history, dispute records, payout schedule, and any negotiated rates stay with you. From the cutover date, new charges flow through your Stripe account directly. The old platform continues to handle residual charges on cancellations or refunds for prior bookings until those cycle out. If you don't already have a Stripe account, you create one through Stripe-hosted onboarding (typically 10 to 20 minutes).
Most studios have at least a few quirks — duplicate clients, packs with credits that don't add up, intake forms that were never properly attached to services. We surface these in the dry-run review before going live. You decide how to clean each one. We don't make assumptions, and we don't auto-delete anything. The dry-run is a structured walkthrough so by cutover day there are no surprises.
Yes. Some studios prefer to bring across only active clients (the last 12 to 24 months) and leave older history with the old tool. Others want everything. Both work. The partial-migration path is sometimes useful when the source-tool export is slow or expensive — we can pull just what's operationally needed and you can pull a deeper archive on your own schedule.
Junocal pairs with Uscreen, Vimeo OTT, or Mighty Networks for recorded video. During migration we keep Junocal focused on clients, bookings, memberships, intake, and payments, then connect the dedicated library to the storefront and communications. The modular setup works whether video is complementary or a meaningful paid product and keeps the content independently portable.
Often yes. Mindbody, Momence, Mariana Tek, Walla, and Acuity are the five we've automated. For Glofox, WellnessLiving, Bsport, Vagaro, OfferingTree, or others, we do a structured manual migration — same outcome, slightly longer timeline (typically seven to ten business days instead of five). Get in touch and we'll quote it.