Junocal help centre

Find the answer. Get back to running your studio.

Practical, step-by-step guides for setting up Junocal, taking bookings and getting paid. Search here first; ask the team when the answer depends on your account.

20 guides

5 min read

Set up online booking with Junocal

Go from an empty account to one live, bookable session without over-configuring your studio.

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4 min read

Schedule your first class

Create the reusable class type first, then place a dated session on your calendar.

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5 min read

Connect Stripe and receive payouts

Connect your own Stripe account, finish verification and confirm that payments are ready before selling.

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5 min read

Create memberships and class packs

Choose the right product, define what it can book and test the purchase-to-booking journey.

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6 min read

Import clients from another platform

Export a clean CSV, map it in the migration wizard and review every row before importing.

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5 min read

Set cancellation and refund policies

Write the rule once, attach it to the right services and review the outcome before any refund is sent.

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4 min read

Customise and share your booking page

Add the essentials clients need, preview on mobile and place one canonical booking link everywhere.

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4 min read

Invite your team and choose roles

Give each teammate the smallest role that fits their work, then manage teaching availability separately.

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6 min read

Troubleshoot client booking problems

Check publication, time, capacity, eligibility and payment state in a safe order before retrying.

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5 min read

Create appointments and set availability

Define the service first, then open only the hours clients should be able to book.

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5 min read

Manage class waitlists

Choose how a released place is offered and keep the live class roster as the source of truth.

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6 min read

Create intake forms and waivers

Collect only what the service needs, use conditional follow-ups and test the form before requiring it.

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4 min read

Check in clients and track attendance

Use the live day view at reception and update the roster while the class is still fresh.

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6 min read

Send client emails and set up automations

Use broadcasts for one-off messages and automations for repeatable lifecycle moments.

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6 min read

Create and run a term-based course

Sell a defined cohort as one course while keeping every dated session visible to staff.

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6 min read

Understand revenue, attendance and payout reports

Choose the report that answers the question and reconcile payouts against their underlying transactions.

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5 min read

Set up rooms and pick-a-spot layouts

Model the real room clearly, label every usable position and test the client spot picker on mobile.

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5 min read

Manage client profiles and history

Keep one reliable client record and start operational or financial actions from the related history item.

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Integration guide

Connect Zoom to Junocal

Auto-generate Zoom meetings for virtual classes and understand the permissions Junocal uses.

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Integration guide

Connect Klaviyo to Junocal

Sync opted-in client profiles to Klaviyo and understand the data and permissions involved.

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Start with the part of Junocal you're using

Every guide links to the exact place in the app where you can take action.

help that stays connected

The guide and the support inbox share the same path

Signed-in studio teams can ask Juno from any page. Juno points to these guides when there is a clear answer; every question is also saved to Junocal's support inbox with the page and studio attached.

Looking for integration permissions and data access?

The Zoom and Klaviyo guides explain exactly what Junocal requests, what it stores and how to disconnect.