Can I keep my Mindbody marketplace listing while running on Junocal?+
Yes, with caveats. The Mindbody marketplace is technically a separate product from the studio-management software, and you can keep the listing active while running your back-end on Junocal. Many studios do exactly this as a transition strategy: keep the marketplace listing for a few months to maintain that discovery channel while building up direct bookings on the Junocal storefront, then drop the marketplace once direct bookings have ramped. The 20-percent commission (capped at $30 per transaction) on app-discovered clients still applies to bookings made through the marketplace during that period. Bookings made directly on your Junocal page have no commission. The trade-off is that you are running two booking systems in parallel, which adds reconciliation work; most studios accept that complexity for a transition period of 60 to 90 days.
Will my class packs and memberships transfer with credits intact?+
Yes. We migrate active memberships with their current period (the billing date, the days remaining, the pause status if paused), and class packs with credits remaining and expiry dates intact. Auto-renewals continue seamlessly: the next billing cycle after cutover runs on Junocal's Stripe Connect against your Stripe account, with no interruption to the member. If you have memberships with unusual configurations (custom contract terms, grandfathered pricing, employee accounts), flag them during the migration intake and we will handle them by hand to make sure nothing is lost.
What about Mindbody's data export fee?+
Mindbody's CSV export is available from the dashboard at no fee for the standard export. Multiple Capterra and G2 reviews document a $500 Subscriber Data Export fee for a complete export on cancellation, particularly when the full historical record (years of booking history, intake forms, financial transactions) is requested. The standard export covers most of what a migration needs; if the standard export is sufficient, there is no fee. We work with whatever Mindbody export you can pull. If you encounter the larger-fee scenario, mention it in the migration intake and we will help you scope what is essential versus optional.
Is pick-a-spot at $15 the same feature as Mindbody's Accelerate-tier pick-a-spot?+
Yes, the same core product pattern: drag-and-drop floor plan editor, touch-friendly client booking, automatic rerouting when a spot goes out of action, per-class toggle and favorite-spot persistence. Junocal publishes it at $15/month on Starter; Mindbody places Client Pick-a-Spot on its quote-led Accelerate tier.
What if I have more than 5 instructors or multiple locations?+
Junocal Studio ($29 a month) gives you unlimited instructor seats across up to five locations; Junocal Growth ($69 a month) covers up to ten locations with location-aware memberships and cross-location reporting. Most multi-instructor, multi-site boutique studios fit comfortably on one flat subscription. Beyond ten locations, franchise-scale operations may still prefer Mindbody's Ultimate-tier enterprise franchise reporting and payroll integrations. If your operation sits right at the edge of the Growth tier, get in touch and we will structure something that works.
Is Junocal really independent, or backed by a fund that will eventually push for marketplace monetisation?+
Junocal is independently owned by the founder, with no outside investors at the time of writing. The structural commitments on the homepage (no marketplace, no annual contract, no processing markup, no data-export fee) are not just product decisions; they are operationally difficult to walk back without alienating the customers who chose Junocal specifically for them. If Junocal ever takes outside investment, the terms will be structured to preserve those commitments, or they will be deal-breakers. The Vista Equity acquisition of Mindbody changed Mindbody's product direction within 18 months; Junocal's structure is designed to make that pattern harder.
How long does a typical Mindbody migration take end-to-end?+
Five business days from when you send us your Mindbody export to live cutover. Day one and two: data review and mapping by us. Day three: dry-run import into a staging environment for your review. Day four: your review and sign-off, plus any custom configuration (intake forms, services, storefront branding). Day five (typically a Sunday evening): live cutover with a final sync. Larger studios with complex setups can take longer; we will quote a realistic timeline upfront based on what your Mindbody export shows.