What is the cheapest Mindbody plan in 2026?+
Mindbody Starter is the cheapest published tier at about £89/month per location on Mindbody's UK page (roughly $99–$159 per location per secondary sources). It covers class scheduling, payments, basic reporting, the branded website booking widget, and the Mindbody marketplace listing. It does not include pick-a-spot — for that you need Accelerate at around $259 a month and up. Mindbody doesn't publish a single flat sticker price; the per-location range reflects configuration and number of locations.
How much does pick-a-spot cost on Mindbody?+
Client Pick-a-Spot is available on Accelerate and above, starting at $259 a month. For reformer studios where pick-a-spot is essential, Accelerate is the practical floor. Junocal includes pick-a-spot on its £15 / $15 Starter tier — the same feature at roughly a third the entry-tier price.
What's the Mindbody marketplace commission?+
Mindbody charges 20% commission on bookings from clients who discovered the studio through the Mindbody consumer app and marketplace, capped at $30 per transaction, on top of payment processing fees. The commission applies inside an attribution window — once a client is attributed via their first marketplace booking, subsequent bookings inside the window (typically 30-90 days, varies by configuration) also pay the commission, even when booked through the studio's own page. For a studio doing $200,000/year with half attributed to marketplace, the commission can run to several thousand dollars a year before the $30-per-transaction cap is applied.
Is Mindbody's payment processing included?+
Mindbody uses bundled payment processing — Mindbody is the merchant of record, the studio is a sub-account. Standard processing is charged as a gross rate. When a client disputes a charge, Mindbody mediates rather than the studio dealing directly with the processor. When you leave Mindbody, the Stripe relationship belongs to Mindbody, not to you.
Are there annual contracts on Mindbody?+
Yes. Standard Mindbody contracts run 12 months with auto-renewal and a 30-day cancellation notice; miss the window and you're committed for another year. The auto-renewal price may differ from the initial-term price, and the renewal letter is usually the moment studios first see the new rate. Junocal, OfferingTree, and Arketa offer month-to-month with one-click cancel as the default.
Is there a Mindbody data export fee?+
The standard CSV export from Mindbody Reports is free and covers most fields needed for migration. A separate Subscriber Data Export ($500) applies when requesting a full historical archive including year-over-year intake form versions and detailed financial transactions at cancellation. The standard export is sufficient for most migrations — the fee scenario is real but avoidable.
What's the total annual cost of Mindbody for a typical studio?+
For a UK pilates studio doing £150,000/year with 20% attributed to marketplace, on Mindbody Accelerate: subscription (around $259/month) plus marketplace commission (20% capped at $30 per transaction on app-attributed bookings) plus gross payment processing adds up to several thousand pounds a year all-in. A comparable studio on Junocal Studio at £29/month is ~£350/year — no marketplace commission and no contract.