Of Mindbody, Momence, and Junocal — which is best for a single-location pilates studio?+
Junocal. It includes pick-a-spot from $15 Starter, term-based courses, adaptive intake, two-mode waitlists, direct Stripe ownership, no marketplace commission, and branded booking on every plan. Studio and Growth also support multi-location operations on one flat subscription. For a three-instructor pilates studio doing $200,000 a year, Junocal is roughly $350 a year before Stripe; typical Mindbody and Momence configurations run into the thousands once subscription, platform fees, marketplace commission, or bundled processing are included.
What's the marketplace commission difference, and why does it matter?+
Mindbody runs a consumer-facing marketplace app that takes 20% commission, capped at $30 per transaction, on bookings attributed to app-discovered clients. The $30 cap means high-ticket bookings are less exposed than the headline 20% suggests, but on a busy studio's volume of app-attributed bookings the commission still adds up across the year. Momence has a consumer app but publishes no marketplace-commission percentage. Junocal has no marketplace at all, by design — the clients you bring are yours.
Hybrid in-person + online classes: how do the three handle it?+
Junocal includes hybrid delivery on every plan: separate in-room and online capacity prevents one side from overbooking, and the meeting link flows through booking confirmation and the 24-hour reminder. Studios with a paid recorded library can pair Junocal with a dedicated video platform, keeping the live operation, client data, and Stripe relationship portable. Mindbody sells Virtual separately, while Momence bundles video into its own platform and commercial model.
Term-based courses (8-week beginner blocks, 200-hour teacher trainings): which platform handles them best?+
Junocal. On Mindbody and Momence you build a course by stitching repeating classes together by hand — you schedule each session, attach clients through a course package, and reconcile attendance yourself. On Junocal a course is one thing you set up once: start date, end date, fixed weekly slot, total session count, capacity, one upfront payment, makeup credits, swap cutoff, and a four-mode refund policy (no refund / medical-only / pro-rata / full-minus-fee). When you publish the course, Junocal creates the individual sessions for you, and each student gets one booking record that tracks every session. For UK pilates studios running 8-week beginner blocks as a meaningful revenue stream, or yoga studios with 200-hour teacher training cohorts, you set it up once on Junocal where Mindbody and Momence make you build it by hand every term.
What about data ownership — can I export my client list and history from each?+
Junocal: one-click CSV export of clients, bookings, payments, intake submissions, free, any time. Momence: data export is available but on-demand video library isn't always retrievable cleanly. Mindbody: a complete-record export at cancellation is a paid Subscriber Data Export at $500, with the standard export covering a subset. The pattern matters operationally: when you cancel a platform, the ease of taking your data with you predicts how much friction the switch will be. Junocal's free-export policy is structural (your data is yours, full stop); Mindbody's exit fee operates as a switching-cost.
Which platform fits multi-location chains today?+
Junocal handles multi-location operations natively up to 10 locations from a single account — each with its own branded URL, Stripe Connect, team, and pricing — with cross-location memberships and cross-location reporting built in, plus free CSV export on every plan for owner-level reconciliation. Junocal Studio supports unlimited rooms with per-room pick-a-spot. Only very-large-franchise central-HQ needs are beyond scope today. Get in touch at hello@junocal.com if you're running a chain beyond 10 locations and want to discuss fit and timing.
If I'm currently on Mindbody, is migration to Junocal feasible?+
Yes, and it's a structured 5-business-day flow. Pull standard CSV exports from Mindbody (client list, bookings, memberships, packs, intake, email opt-in status). Junocal handles the field mapping. Dry-run in staging. Sunday-evening cutover. Free in the first 30 days. The harder question is contract timing — Mindbody's 12-month contracts auto-renew and require 30-day notice to exit, so mid-term cancellation typically needs notice or an early-cancellation buyout. Plan the migration around the contract renewal date if possible, or factor the buyout cost into the switching decision. Most Mindbody-to-Junocal migrations we see are timed around annual renewal windows; the operational migration itself is straightforward.
Which is the cheapest of the three?+
Depends on the operation. For a solo instructor on Momence's free Basic tier with minimal feature needs (accepting the 5%-on-operator + 4%-on-client processing fees), Momence is cheapest at zero subscription. For a typical 1-3 instructor boutique studio: Junocal Starter ($15) or Junocal Studio ($29) is usually meaningfully cheaper than the comparable Mindbody or Momence configuration once you factor in marketplace commission (Mindbody) and processing markup (both). For two-to-ten-location operations: Junocal Growth at $69/month covers up to 10 locations on a flat per-account price — roughly $7/location, structurally cheaper than Mindbody's per-location pricing at this scale. For franchise operations beyond 10 locations with HQ enterprise reporting, Mindbody's per-location architecture is built for that shape. The right question isn't 'which is cheapest' — it's 'which fits the operation at the right total cost' once you factor in commission, processing, contract length, and feature gaps.