What's the cheapest Momence plan?+
Momence Basic is technically free (no monthly subscription) but charges a 5% platform fee on every booking (studio side) plus 4% on the client side. For a studio doing £150K in bookings, the 5% fee alone is £7,500/year. Pro at $60/month + 2.5% is typically the all-in-cheapest option for studios with meaningful booking volume.
Does Momence charge a marketplace commission?+
Momence doesn't publish a marketplace commission percentage the way Mindbody does, but the Momence consumer app drives bookings through the platform's commercial layer. What Momence does publish is the per-booking platform fee that applies to every booking: 5% on Basic, 2.5% on Pro, 0% on Custom. That platform fee is separate from any marketplace-attribution mechanics.
What's Momence's payment processing rate?+
Standard processing is 3.9% + $0.30 per US online card transaction (2.5% + 20p in the UK), and it sits on top of the per-tier platform fee. That 3.9% is the gross processing rate, not a markup over Stripe — Momence bundles processing, so the right way to compare cost is per-tier platform fee plus this processing rate. Junocal, by contrast, uses your own Stripe direct at Stripe's published rates with no platform fee on top.
How has Momence pricing changed since the Clubessential acquisition?+
Clubessential Holdings acquired Momence on January 29, 2025, bringing it under the same parent as ClubReady, Exerp, and myFitApp. On September 16, 2025, Clubessential and Xplor Technologies announced a merger — so Momence only sits alongside Xplor's Mariana Tek through that later combination, not through the January acquisition itself. Operators tracking the roll-up watch the post-acquisition trajectory for pricing pressure and contract changes.
Are there annual contracts on Momence?+
Momence's lower tiers have historically been offered month-to-month or short-term, with the Custom tier carrying negotiated terms. Studios on annual contracts can parallel-run during a trial of an alternative platform or contact Momence about early-cancellation terms.
What does the Momence on-demand video product include?+
Momence hosts native on-demand video and livestream content with subscription billing tied to library access on every tier. Studios can sell video subscriptions as a separate product or include video access in a membership. Note: video files don't always export cleanly when migrating away — operator reports describe the video content as not-retrievable through the standard export, requiring re-upload to Vimeo, YouTube, or Uscreen during transition.
What's the total annual cost of Momence for a typical studio?+
For a UK studio doing £150,000/year in bookings on Momence Pro ($60 / ~£48 a month): ~£576 subscription + 2.5% platform fee on bookings (~£3,750 at that volume) + processing on top = a few thousand pounds all-in. On Momence Custom at $199 / ~£159 with no platform fee: ~£1,900 subscription + processing on top. Junocal Studio at £29/month all-in, with your own Stripe direct and no platform fee: ~£350/year plus Stripe's published processing.