What's the cheapest Momence plan?+
Momence Basic is technically free (no monthly subscription) but charges 5% on every booking (studio side) plus 4% on the client side. For a studio doing £150K in bookings, the 5% fee alone is £7,500/year. Pro at ~$60/month + 2.5% is typically the all-in-cheapest option for studios with meaningful booking volume.
Does Momence charge a marketplace commission?+
Momence doesn't publish a single marketplace commission rate the way Mindbody does, but the Momence consumer app drives bookings through the platform's commercial layer. Operator reports place the effective platform-discovery fee in a comparable range to other category marketplaces. The platform fee on bookings (5% on Basic, 2.5% on Pro, lower on Plus, 0% on Premium) is separate from marketplace-attribution mechanics.
What's Momence's payment processing rate?+
Momence runs processing at ~2.5% + $0.15 per online card transaction, layered on top of the per-tier platform fee. The 2.5% is at or slightly above Stripe's standard 2.9% + $0.30 — the lower percentage is partly offset by the lower per-transaction fee. For UK studios, the effective rate runs slightly higher than direct-Stripe on the same volume.
How has Momence pricing changed since the Clubessential acquisition?+
Momence was acquired by Clubessential Holdings in January 2025, bringing it under the same parent as ClubReady, Exerp, and myFitApp. Premium-tier pricing has risen since, and contract terms on the marketplace-and-app tier have lengthened. In September 2025, Clubessential and Xplor Technologies announced a merger expected to close by year end, putting Momence and Xplor Mariana Tek under the same combined parent.
Are there annual contracts on Momence?+
Pro and Plus contracts have historically been month-to-month or short-term. Premium (and Custom) typically requires annual commitment with auto-renewal post-acquisition. Studios on annual contracts can parallel-run during a trial of an alternative platform or contact Momence about early-cancellation buyouts.
What does the Momence on-demand video product include?+
Momence Plus and Premium include native on-demand video hosting with subscription billing tied to library access. Studios can sell video subscriptions as a separate product or include video access in a membership. The native video product is Momence's main differentiator. Note: video files don't always export cleanly when migrating away — operator reports describe the video content as not-retrievable through the standard export, requiring re-upload to Vimeo, YouTube, or Uscreen during transition.
What's the total annual cost of Momence for a typical studio?+
For a UK studio doing £150,000/year in bookings on Momence Plus (~$99 / £80 a month): £960 subscription + a few hundred pounds in platform-fee-on-bookings + £400-£900 processing markup over direct Stripe = ~£2,000-£2,500/year all-in. On Momence Premium at $199 / £160 with no platform fee: £1,920 subscription + £400-£900 processing markup = ~£2,300-£2,800/year. Junocal Studio at £79/month all-in: ~£1,430/year.