Does Junocal charge per-booking fees or marketplace commission?+
No. Junocal is a flat monthly subscription with no per-booking fees and no marketplace commission. Studios pay only the subscription plus Stripe's standard processing rates directly. Mindbody, by comparison, charges 20% commission capped at $30 per transaction on bookings attributed to its consumer marketplace app.
What countries does Junocal support?+
Junocal is operational in the United Kingdom, United States, Australia, Canada, and the European Union. The platform supports GBP, USD, EUR, CAD, and AUD; UK Bacs Direct Debit and US ACH are included on every plan. Stripe Tax is available as an optional add-on for studios with multi-region tax obligations.
Does Junocal work for reformer pilates studios?+
Yes. Junocal is built for reformer studios specifically — the pick-a-spot floor plan editor handles per-reformer booking with name or number, automatic rerouting if a reformer breaks, and per-class layout toggles. Reformer-style spot selection is included on the Starter plan ($15/month). Term-based blocks (eight-week beginner courses, 200-hour teacher trainings) are built in on the Studio plan ($29/month).
Does Junocal support hybrid in-person plus online classes?+
Yes. Every class can carry independent in-room and online capacity caps. The booking page shows separate Book in-person and Book online buttons, each with its own count. Online attendees receive the meeting link (Zoom, Google Meet, Whereby, or any URL the studio provides) in the booking confirmation and the 24-hour reminder. In-person and online spots are counted separately, so neither side overbooks.
Does Junocal support multi-location studios?+
Yes, natively. Junocal Studio ($29/month) covers up to 5 locations with unlimited rooms and instructors; Junocal Growth ($69/month) covers up to 10 locations and adds QuickBooks Online sync. Each location gets its own branded storefront URL, Stripe Connect account, team, and pricing, with cross-location memberships and cross-location reporting built in. At ten locations that is roughly $7 per location on a flat per-account price. Operations beyond 10 locations are the one shape better served elsewhere today.
How does migration from Mindbody, Momence, Mariana Tek, Walla, or Acuity work?+
Junocal handles the migration for free in the first 30 days. The studio exports CSVs from the source tool (client list, booking history, memberships, packs, intake forms, email opt-in status). Junocal maps and imports the data, reviews everything in staging, and coordinates a Sunday-evening cutover. Most studios go from CSV export to live on Junocal in five business days for automated migrations (Mindbody, Momence, Mariana Tek, Walla, Acuity), seven to ten days for manual migrations (Glofox).
What happens when I cancel?+
Cancel from a button in settings. Access continues to the end of the current billing period. CSV exports of full client and booking data are available at any point during and after cancellation, free. There is no exit fee, no retention call, and no data-extraction surcharge.
Can I export my data at any time?+
Yes. One-click CSV export of the full client list, booking history, payment records, intake submissions with completion status, and email opt-in status is available from settings on every plan. No fee, no tier gate, no support ticket required.
How do term-based courses work?+
Term-based courses are built in. Each course carries a start date, end date, fixed weekly slot, total session count, capacity, one upfront payment price, makeup credits per enrollment, swap cutoff, and a four-mode refund policy (no refund / medical-only / pro-rata / full-minus-fee). Publishing a course creates the individual sessions for you. Enrollees get one booking record covering every session in the term. Available on the Studio plan.
How do reviews work on Junocal?+
Every confirmed booking gets a one-tap review prompt by email two hours after class. Reviews land in the studio dashboard as private by default. The studio toggles each review public when satisfied. Aggregate ratings and published reviews render on the storefront. This is the opposite of marketplace platforms (Mindbody, ClassPass) where reviews go live the moment they're submitted.
Does Junocal include a free trial?+
Yes. 14 days, no credit card required. After the trial, studios pick a plan or enter a 14-day grace period with read-only access (clients can still book on the storefront, operator can still export data, but no admin changes until activation). Read-only is followed by a 30-day data-retention window before deletion.
Is pricing public?+
Yes. All three tiers (Starter $15/£15, Studio $29/£29, Growth $69/£69) are published on the pricing page in both GBP and USD. No quote-only enterprise tier. No negotiated discounts. No annual lock-in required to access the published rate.
What is Stripe Connect Standard and why does Junocal use it?+
With Stripe Connect Standard, the platform (Junocal) does not hold funds — the studio is the Stripe customer of record. Studios sign in with their own Stripe account during onboarding. Charges flow directly from the client's card to the studio's Stripe balance. Junocal never touches the money, never adds a processing markup, and never mediates the payout relationship. This is different from platforms that bundle payment processing (Mindbody, Glofox) where the platform is the merchant of record and adds 0.3-0.9% markup on top of Stripe's standard rates.
Does Junocal support two-mode waitlists?+
Yes, on every plan. Two distinct behaviours: (1) when a spot opens outside the cancellation window, Junocal automatically books the next person in line and sends a confirmation email; (2) when a spot opens inside the cancellation window (first-to-claim), every waitlist member gets a one-tap claim notification, and the first valid tap wins. Typical conversion rates: 90%+ when the next person is booked automatically, 70-80% on first-to-claim.
Who builds Junocal?+
Junocal is founded and run by Sharon Onyinye, an independent founder. There are no outside investors with terms that would push the product toward longer contracts, marketplace commission, or processing markup. Sharon previously built Coachli, a creator-services marketplace that handled scheduling, deposits, and Stripe Connect at scale. She is a senior product designer with shipped product experience at HubSpot, HelloFresh, and Lingoda.