Quick answer
Create the appointment service with its duration, price and booking rules, then set the working windows in which clients may choose a start time. Preview the public journey before sharing it.
Before you begin
A service name, duration, price, delivery location and clear description of what the client receives.
The practitioner and their genuine working windows in the studio timezone.
Any preparation buffer, intake form, cancellation policy and minimum notice rule.
You'll know it worked when
Only intended start times appear on the public appointment calendar.
A confirmed appointment removes the occupied time and respects the service duration.
Price, practitioner, location, policy and form requirements remain visible before confirmation.
Exceptions do not silently overwrite the practitioner's normal recurring availability.
Follow along in Junocal
Open the exact product area, then keep this guide beside it.
Create the appointment service
- 1
Open Appointments and choose New appointment.
- 2
Add a clear public name, description, duration and price. Explain what the client should expect and whether they need to prepare anything.
- 3
Choose the location or online delivery details and attach any required intake form or policy.
- 4
Save the service before configuring the hours in which it can be booked.
Set useful availability
Availability should describe real working windows, not every minute you are theoretically free. Leave enough space for preparation, travel or room turnover and check that the studio timezone is correct.
Add recurring weekly windows for normal working hours.
Use exceptions when a particular day differs from the normal pattern.
Check which practitioner and location the availability belongs to.
Review existing appointments before narrowing a live availability window.
Test as a client
- 1
Open the public appointment page in a private browser window.
- 2
Choose a date and confirm that only intended start times appear.
- 3
Check duration, price, location, policy and intake requirements.
- 4
Follow the journey to the final confirmation step before promoting the link.
Troubleshooting
Start with the symptom that matches what you can see. Check the existing record before repeating a booking, payment or import.
No appointment times appear
Check these first
Confirm the service is published and linked to the correct practitioner, location and availability.
Check timezone, minimum notice, booking horizon, exceptions and existing appointments for the selected date.
Next step: Correct the narrowest blocking setting and retest on a known open date in a signed-out window.
Times appear outside the practitioner's working hours
Check these first
Compare recurring availability with date-specific exceptions and studio timezone.
Check whether availability was added to another practitioner or location by mistake.
Next step: Edit the owning availability rule, then inspect several future dates to ensure the correction does not remove valid hours elsewhere.
Two services appear to compete for the same time
Check these first
Confirm both services use the same practitioner or constrained room and review existing bookings.
Check service durations and any buffer that extends beyond the visible appointment time.
Next step: Align availability and resource assignment so a confirmed booking blocks every service that depends on the same person or space.
Answers before you get stuck
Why are no appointment times showing?
Check that the service is published, availability exists for the correct practitioner and location, the date is inside the booking window, and the studio timezone is correct.
Can two appointment services use different durations?
Yes. Duration belongs to the service, so a consultation and a private session can use different lengths and prices while sharing practitioner availability.
Did this guide solve the problem?
Make the change, or ask with your account attached
Open the relevant Junocal screen now. If your question depends on a particular client, payment or class, Juno can send it to the support inbox with the page and studio context included.