Outgrowing Acuity?
Acuity is a great starting point. Past ten regular clients with memberships, packs, and cancellation policy decisions, studio-specific software becomes the right tool. Migration to Junocal takes three to five business days — Acuity's simpler data model translates fast.
Studio-specific features Acuity doesn't have
Pick-a-spot booking with a real drag-and-drop floor plan editor (reformers, mats, barre positions)
Four-mode cancellation policies (lose credit, charge fee, both, neither) per pack and per membership tier
Broadcast-claim waitlist for spots opening inside the cancellation window
Term-based courses as a first-class scheduling entity — eight-week beginner blocks with cohort billing and refund-with-medical-doc rules
Conditional-logic intake forms — pregnancy fields appearing only when relevant, injury follow-ups only when reported
Self-serve membership pause with auto-resume
The day-of staff view — instructor opens it on a phone before class with intake alerts in priority order
Substitute notification flow when an instructor changes for a class
Stripe Connect Standard direct to your own Stripe account (the same architecture Acuity uses)
Studio-specific reporting (class-fill rate, no-show rate, instructor utilisation, membership churn)
A faster-than-average three-to-five days
- 01
Export from Acuity
Acuity supports CSV exports of clients, appointments, packages, and form responses through the operator dashboard. Free, 15 minutes.
- 02
Send to Junocal + dry-run
We import into staging and review with you. Acuity's simpler model means fewer edge cases to spot-check.
- 03
Configure studio-specific features
Floor plan editor, cancellation modes, pick-a-spot toggles, term-based courses if you run them. The longest step — typically an evening or two — because Acuity didn't have most of these.
- 04
Sunday cutover
DNS handover if bringing your domain across. Final data sync. Junocal goes live. Monday-morning operations on the new platform.
- 05
Cancel Acuity
End of the current Acuity billing period. Acuity doesn't lock in annual contracts on standard tiers — single-click cancellation from settings.
Questions
Why migrate from Acuity to a studio-specific platform?
Acuity is general-purpose scheduling — it works well for solo practitioners and small operations but doesn't ship the features pilates and yoga studios need: pick-a-spot booking with a real floor plan editor, four-mode cancellation policies, broadcast-claim waitlist, term-based courses as a first-class primitive, the day-of staff view with intake alerts. Past ten regular clients, Acuity's configuration drift starts to bite. Most studios migrate to studio-specific software within 18 months.
How long does the migration take?
Three to five business days. Acuity has a simpler data model than major studio-software platforms — fewer fields to map, fewer features to inherit. Client list, appointment history, packages, and intake forms move across without much remapping. The extra day or two on Junocal goes to configuring the studio-specific features Acuity doesn't have natively (floor plan, pick-a-spot, term-based courses, cancellation modes).
What about the Acuity 'package' system — does that map to Junocal class packs?
Yes. Acuity packages map to Junocal class packs. Credits remaining transfer correctly. Junocal adds more nuanced cancellation policies per pack (the four-mode matrix), per-service intake forms, and pack-membership crossover rules that Acuity doesn't have natively.
I have Acuity intake forms — do those transfer?
Yes — form questions and per-client completion status move across. Acuity intake forms are flat (no conditional logic), so they import as flat forms. Add conditional logic in Junocal's form builder — pregnancy fields only when relevant, injury follow-ups only when reported. Most studios spend an hour or two on this after import.
What about Acuity's group classes?
Acuity Group Classes map to Junocal class services with capacity. Booking history, attendance status, and associated payments come across. Junocal's per-service capacity, pick-a-spot toggle, and cancellation policy are more granular than Acuity's — you'll have additional configuration options after migration.
Is there anything I lose when migrating from Acuity to Junocal?
Three things. Acuity's general-purpose flexibility (any appointment type, not just studio classes) — Junocal is studio-specific, so non-class bookings need to be configured as services. Acuity's deeper Squarespace integration (the embedded booking widget) doesn't replicate on Junocal, though you can embed Junocal via a custom code block. Acuity's $20/month entry pricing is below Junocal's $39 Starter — for very small operations under fifty active clients, Acuity may still be the right tool.
Outgrowing Acuity?
14 days free. We'll set up the features Acuity doesn't have — pick-a-spot, term-based courses, the four-mode cancellation matrix — during the trial. Most studios are running on Junocal within five business days.