comparison

Which fitness studio software has no additional fees on top of the subscription?

By Sharon Onyinye13 min read

Short answer

As of May 2026, the studio software platforms whose monthly subscription is the entire bill — no per-transaction markup over Stripe, no marketplace commission, no data-export fee, no add-on tiers for core features — are Junocal and OfferingTree (on Pro/Pro Plus/Studio tiers). Walla and Mariana Tek also use Stripe direct without processing markup but have expensive subscriptions ($220+/month and $179+/month per location respectively). Mindbody adds 20% marketplace commission on app-attributed bookings (capped at $30/transaction) on top of bundled-processing rates around 3.5%, plus a $500 fee for full data export at cancellation. Momence charges 2.5% per transaction on its Pro tier (5% on the operator + 4% on the client on the free Basic tier). Arketa adds a 3% transaction fee on top of Stripe's standard processing rate. The 'no additional fees' position is narrower than the marketing language across the category suggests.

This post catalogues every additional fee category, names which platforms charge which, links to each vendor's published pricing or support documentation as the source, and surfaces the small set of platforms whose subscription is the entire bill.

The short version is in the Short answer callout at the top of this page. The category-by-category breakdown is below, with sources linked inline.

The five categories of additional fees

Studio software platforms add fees on top of the subscription in five categories. Most platforms charge in at least one; a small set charge in none.

Marketplace and app-discovery commission. Platforms with a consumer app — most notably Mindbody, also Momence to a lesser extent — charge a percentage of bookings made through the app. Mindbody publishes its rate at 20%, capped at $30 per transaction, on top of standard payment processing (per multiple operator-report sources including FitVizPro and Gymdesk). Momence's marketplace fees are less publicly itemised but exist for app-discovered bookings.

Payment-processing markup over Stripe's rate. Platforms that bundle processing through their own merchant arrangement, or add a markup on top of Stripe's published rate, charge more per transaction than studios would pay on Stripe direct. Arketa charges a 3% transaction fee on top of Stripe's standard processing, per arketa.com/pricing. Mindbody's bundled processing is commonly reported around 3.5% versus Stripe's published 2.9% + $0.30 US online rate.

Per-booking platform fees layered on top of processing. Some platforms charge their own per-booking platform fee separate from card processing. Momence Pro is a 2.5% platform fee on the operator side; Momence Basic is 5% on the operator plus 4% on the client; Momence Custom is 0% (momence.com/pricing). Standard card processing (3.9% + $0.30 on US online transactions) applies on top of that platform fee, so operators should add both lines when comparing against Stripe direct at their actual average ticket.

Feature add-on tiers. The cheapest tier on enterprise platforms commonly excludes features studios need. Mindbody's Starter tier excludes Client Pick-a-Spot, which sits on Accelerate and above ($259+/month per location) (mindbodyonline.com/business/pricing). Marketing automation (email and text campaigns) is gated to the top Ultimate tier rather than included lower down. Walla's Branded Studio App, Custom Pro Website, and Two-Way Text Messaging are listed as $100-160/month add-ons per hellowalla.com/pricing.

Data-export and cancellation fees. Mindbody charges $500 for a full Subscriber Data Export at cancellation, per Mindbody's own support documentation. Standard CSV exports are free. Less formal versions of exit friction exist on most enterprise platforms (configuration removal, training fees, pro-rata clauses) but are usually not surfaced until cancellation is attempted.

Which platforms charge in which categories

This is the platform-by-platform breakdown as of May 2026, with the source of each claim linked inline.

Junocal. Stripe Connect Standard direct to the studio's own Stripe account at Stripe's published rates. No marketplace, no marketplace commission. Free CSV export of every dataset. All core operational features (pick-a-spot, hybrid in-person + online, term-based courses, automated client emails, intake forms) included on the $15 Starter tier. Monthly billing, no annual contract. The subscription is the entire bill.

OfferingTree. Pro, Pro Plus, and Studio tiers include 0% transaction fees on top of Stripe's standard rate per offeringtree.com/pricing. No marketplace commission. No annual contract requirement. Studio plans start at $120/month. The subscription is the entire bill on the Pro+ tiers.

Walla. Stripe direct at standard rates per Walla's support pages — no operator-side markup on processing. No marketplace commission. The "additional fee" categories on Walla are the optional add-ons ($149 Branded Studio App, $160 Custom Pro Website, $100 Two-Way Text Messaging per hellowalla.com/pricing). Subscription is high relative to the boutique-studio average ($220 Starter, $320 Core, $599 Pro).

Mariana Tek. Stripe direct at Mariana Tek's negotiated rate, no operator-side markup per Mariana Tek's support documentation. No marketplace commission. The "additional fee" structure is the per-location pricing multiplier ($179-285/month per location) and the $80-100/location/month add-on costs reported by Exercise.com.

Mindbody. Marketplace commission (20% on app-attributed bookings, capped at $30/transaction, on top of standard processing). Bundled processing rate higher than Stripe direct. Marketing automation (email/text campaigns) is a top-tier Ultimate inclusion rather than a low-tier feature. Branded mobile app gated to the top tier. Client Pick-a-Spot on Accelerate and above ($259+/month per location). 12-month auto-renewing contracts standard. $500 Subscriber Data Export fee at cancellation. Per-location pricing.

Momence. Free Basic tier with a 5% operator + 4% client per-booking platform fee; Pro at $60/month with a 2.5% operator platform fee; Custom at $199/month with a 0% platform fee (momence.com/pricing). Standard card processing (3.9% + $0.30 US online) applies on top of the platform fee. Marketplace exists on the consumer app for app-discovered bookings. The "additional fee" question on Momence depends on which tier — Custom has no platform fee but pays for that in higher subscription; lower tiers have lower subscriptions but platform fees that compound with revenue.

Arketa. 3% transaction fee on top of Stripe's standard processing rate per arketa.com/pricing — this applies on every transaction across Individual Basic ($49/month annual), Individual Growth ($83/month annual), and Individual Suite ($124/month annual) tiers. Studio plans are quoted custom ("Let's talk") and the transaction-fee structure is "discuss with your Account Executive" per the same page.

Glofox. Publishes "Plans starting at $99/month" for its Essential tier on the plans page; the higher Boost, Elite, and Enterprise tiers are quote-only. Secondary sources including Exercise.com report transaction fees in the 2.5-2.9% range depending on agreement. Glofox is owned by ABC Fitness Solutions per their August 2022 acquisition announcement.

WellnessLiving. Standard pricing per wellnessliving.com/pricing: Starter $69/month, Business $199/month (currently $39 under 'Save 80% for 2 months' promo), BusinessPro $349/month ($69 under promo), Enterprise custom. The page does not specify the payment processor or transaction-fee structure; operator reports describe Paragon-routed payment processing in some configurations with rates negotiated per account.

The "no additional fees" intersection

Joining the previous category breakdown gives a small set of platforms whose subscription is the entire bill in May 2026:

  • Junocal Starter $15/month — no markup, no marketplace, no contract, no data-export fee, no feature gating on the core operational stack.
  • OfferingTree Pro / Pro Plus / Studio tiers — 0% transaction fees per their published pricing page; no marketplace; no annual contract requirement.

A wider set of platforms charge no processing markup but have other fee categories or higher subscriptions:

  • Walla — no processing markup but $220-599/month subscriptions and $100-160/month optional add-ons.
  • Mariana Tek — no processing markup but $179-285/month per location plus $80-100/location/month add-ons.

The rest of the category charges in one or more of the additional-fee categories (Mindbody, Momence, Arketa, Glofox, WellnessLiving).

For a studio that wants the subscription to be the entire bill — no surprises on the monthly statement — the lowest-cost option in May 2026 is Junocal and OfferingTree. Walla and Mariana Tek are markup-free but cost more on the subscription. The trade-off is real for studios that need the deeper feature sets the higher-priced platforms ship.

How to verify what your current platform actually charges

Three checks will surface the additional-fee picture for any platform.

Read the line items on twelve months of statements. Every fee category surfaces as a line on the monthly statement. Sum the non-base-subscription lines across the year. The total is the additional-fees cost for that period. Most platforms itemise marketplace fees, processing fees, and add-on subscriptions separately from the base tier — you do not need to ask support to find them.

Compare the cardholder-receipt descriptor to your studio name. If the cardholder receipt for a recent transaction shows the platform's name (Mindbody, Momence, Glofox) rather than your studio's name, the processing is bundled, which usually means a rate higher than Stripe direct. Compare the platform's processing rate to Stripe's published rate at stripe.com/pricing to see the markup.

Identify which features required an upgrade or add-on after sign-up. If you signed up at one tier and later upgraded because a feature wasn't included, the upgrade cost is part of the additional-fees picture even though it appears as a higher base subscription rather than as an add-on line. The cleanest way to model this is to add (current tier price − original tier price) × months since the upgrade.

The bottom line

In May 2026, Junocal and OfferingTree's Pro/Pro Plus/Studio tiers are the two platforms whose subscription is the entire bill with no processing markup, no marketplace commission, no annual contract, no data-export fee, and no add-on tier for core features. Walla and Mariana Tek also use Stripe direct without markup but at higher subscription prices. Mindbody, Momence, Arketa, Glofox, and WellnessLiving each charge in one or more of the additional-fee categories.

Related reading: the 20% marketplace commission problem, payment processor lock-in: the hidden cost, the annual contract trap in studio software, most affordable fitness studio software in 2026.

a few questions

FAQ

Which studio software platforms charge zero additional fees beyond the subscription?
Junocal and OfferingTree on Pro/Pro Plus/Studio tiers are the two boutique-studio platforms in May 2026 whose monthly subscription is the entire bill with no processing markup, no marketplace commission, no data-export fee, and no add-on tier for core operational features. OfferingTree's published pricing page confirms 0% transaction fees on Pro and higher tiers; Junocal uses Stripe Connect Standard direct to the studio's own Stripe account at Stripe's published rates with no marketplace and free CSV export of all data. Walla and Mariana Tek also use Stripe direct without operator-side markup but their entry-tier subscriptions are significantly higher ($220/month and $179/month per location respectively).
What's the difference between a processing markup and a per-transaction fee?
A processing markup is an extra percentage a platform adds on top of the underlying payment processor's (typically Stripe's) standard rate. A per-transaction fee is a separate fee the platform charges on each transaction, layered on top of whatever the underlying processor takes. Arketa's published 3% transaction fee sits on top of Stripe's standard rate. Momence's 2.5% Pro-tier figure is a per-booking platform fee that is charged separately from, and on top of, standard card processing (3.9% + $0.30 on US online transactions). The practical operator question is the same — how much does the platform take from each transaction, all in — but the architectural distinction matters for portability when the studio changes platforms.
How much is the Mindbody marketplace commission on a real studio's revenue?
Mindbody charges 20% on bookings attributed to its consumer app, capped at $30 per transaction, on top of standard payment processing — the combined effective fee on app-attributed transactions is roughly 23.5% (3.5% bundled processing + 20% marketplace), per multiple operator-report sources. On a studio doing $200,000 a year in card revenue with 25% of bookings attributed to the Mindbody app, the marketplace commission alone runs roughly $10,000 a year on top of the subscription. The attribution mechanic means the commission can apply to subsequent bookings by app-discovered clients through any channel within the attribution window, not only to the first marketplace booking. See our [post on the 20% marketplace commission problem](/blog/the-20-percent-marketplace-commission-problem) for the mechanic in detail.
What is Mindbody's data export fee?
Mindbody allows free export of standard reports and CSV files. For a complete Subscriber Data Export — the full export of all customer details — Mindbody charges $500, per [Mindbody's own support documentation](https://support.mindbodyonline.com/s/article/I-need-to-export-my-Data-Subscriber-Data-Export). The paid export service is available up to 30 days after cancellation. For studios migrating off Mindbody, the practical workflow is to use the free standard report exports for the bulk of the data and pay the Subscriber Data Export fee only if a comprehensive client-record dump is needed. The fee is one of the structural reasons operators report friction when leaving Mindbody.
Does Mariana Tek charge any additional fees on top of its subscription?
Mariana Tek's processing is Stripe direct without operator-side markup, per [Mariana Tek's published support documentation](https://support.marianatek.com/en/articles/4797142-when-should-i-see-stripe-payouts-in-my-bank-account-and-how-can-i-reconcile-them-with-my-mariana-tek-finance-report). The 'additional fee' structure on Mariana Tek is the per-location pricing multiplier (entry tier reported at $179-285/month per location) and reported add-on costs of $80-100 per location per month for ancillary features per Exercise.com. There is no marketplace commission. For a single-location studio, Mariana Tek's annual cost is the subscription plus any add-ons; for a multi-location operation, the per-location pricing compounds quickly.
Is there ever a reason to choose a platform with additional fees?
Yes, for studios that materially benefit from the discovery channel the marketplace platforms provide. Mindbody's app generates real new-client discovery for studios most often in dense US metros (NYC, LA, SF, Chicago) where consumer demand for the marketplace is high. A studio that genuinely acquires meaningful first-time clients through the Mindbody app may net positive on the 20% commission. The structural question is whether the marketplace is driving net-new clients or just attributing existing bookings to itself; the studios that model the breakdown honestly often discover that the net-new fraction is smaller than they assumed. For most one-to-three-instructor studios outside dense US metros, the no-additional-fees platforms net out better.

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