How much does Gymdesk cost?+
Gymdesk publishes five member-count tiers plus a lifetime option. Micro is around $75/month for up to 50 members. Small is around $100/month for up to 250 members. Medium is around $125/month for up to 500 members. Large is around $150/month for up to 1,500 members. 2X-Large is around $200/month for up to 3,000 members. A one-time Lifetime tier is also offered at a higher upfront cost in exchange for no recurring subscription. Pricing varies with billing frequency (annual is typically cheaper than monthly) and is sometimes negotiated.
What's the difference between the Gymdesk tiers?+
Gymdesk's tiers differ on member-count caps, not feature inclusion — the same core feature set (attendance tracking, billing, scheduling, member portal, kiosk check-in) is available across all paid tiers. The bigger your active member count, the higher the tier you sit on. This per-member model fits martial arts gyms and fitness centres with stable rosters cleanly; it strains for boutique class-based studios where the meaningful unit is the booking, not the member.
Is Gymdesk owned by private equity?+
Gymdesk is independent, not PE-backed. Originally built as Martial Arts on Rails for the martial-arts vertical, it expanded into broader gym management over time. Its incentives orient around long-term customer retention rather than the multi-year ARR maximisation PE acquisition multiples require. This contrasts with the PE roll-up pattern affecting Mindbody (Vista), Mariana Tek and Momence (Xplor), and WellnessLiving (JMI Equity).
Does Gymdesk charge marketplace commission?+
No. Gymdesk doesn't operate a consumer-facing marketplace — no equivalent of the Mindbody app where consumers browse and book across studios. Gymdesk studios run their own customer-acquisition channels and pay no marketplace commission. Same category as Walla, OfferingTree, and Junocal: no marketplace, no commission.
What's the payment processing rate on Gymdesk?+
Gymdesk integrates with Stripe and other processors directly — the studio uses its own merchant account and pays the processor's published rate without Gymdesk markup. For Stripe Connect Standard, that's 2.9% + $0.30 for US cards, 1.5% + 20p for UK cards. This matches Junocal's processing model. No bundled-processing markup either way.
Does Gymdesk have annual contracts?+
Month-to-month is the default. Annual billing is offered with a discount (typically 10-20% off) and is opt-in rather than required. Gymdesk and Junocal both offer flat month-to-month with no annual lock-in — neither carries the PE acquisition-multiple economics that push the incumbents toward annual contracts.
What's the total annual cost of Gymdesk for a typical boutique studio?+
For a boutique class-based studio with 300 active members on Medium ($125/month): $1,500/year subscription + direct Stripe pass-through (no markup). All-in: ~$1,500/year above your direct Stripe processing. Compared to Junocal Studio at $99/month with the same direct-Stripe model, Gymdesk Medium is about $300/year more — driven by the per-member cap structure rather than feature inclusion. The gap inverts at very small member counts (Gymdesk Micro at $75 < Junocal Starter at $39 for solo instructors, though the feature sets differ).
When is Gymdesk worth choosing over a class-first tool?+
For martial arts gyms, CrossFit boxes, and traditional gyms where the meaningful unit is the member with a recurring monthly fee rather than the per-class booking. Gymdesk's billing, attendance, and member-portal flows are purpose-built for this shape — better than class-first tools for gyms where the booking is incidental to the membership. For boutique pilates, yoga, barre, and dance studios where the booking IS the operation, where pick-a-spot at apparatus matters, and where term-based programmes run as fixed cohorts, a class-first tool like Junocal is the closer fit.