Do you handle the 'no lotion before class' reminder in the booking confirmation?+
Yes. The booking confirmation email is configurable per service type. You can add the no-lotion reminder, the dress code note, and the parking information as a service-specific block. Clients get the right reminders for the right class type.
Can the intake form ask about pole-specific contraindications?+
Yes. Build a pole-tailored intake with conditional follow-ups for pregnancy, blood-thinning medications, recent piercings (with healing-time guidance), hypermobility, joint hyperextension, and recent neck or shoulder injury. After 12 months, the form asks the client to re-sign when something changes.
How does pole pick-a-spot handle different pole surfaces?+
Each pole in the floor plan can be tagged with its surface (brass, steel, chrome, hybrid). The booking page shows the surface alongside the pole name. Students with skin sensitivity or grip preferences pick the right pole without asking. Operators can also reassign students mid-class if a pole goes out of service.
We also run aerial silks. Can both run on the same Junocal account?+
Yes. Aerial silks (or hammock, lyra, low-flow) configure as additional service types with their own intake, equipment requirements, and per-rig capacity. The schedule shows pole and aerial classes side by side. Memberships and packs can apply across both or be discipline-specific.
Do you support exotic and choreography classes with longer durations?+
Yes. Custom duration is set per service. A 60-minute beginner class can sit next to a 90-minute choreography class and a 75-minute exotic class on the same calendar. Each carries its own price and capacity.
