How does multi-location work on the storefront?+
Clients land on your studio's root URL. If you've set up more than one location, they see a row of location pills at the top — All locations | Marylebone | Hackney — and click the one they're interested in. The schedule narrows to that location's classes. Pricing, instructors, and about pages stay shared across locations. The location pill is a query param (?loc=hackney), so it survives reload and sharing.
Can one client book classes at multiple locations?+
Yes — by default. One client record per person across the whole account. A client who signs up in Marylebone can walk into Hackney next month and book without re-registering. Their booking history is unified.
Does a membership work across all my locations?+
Yes. By default memberships are studio-wide; a client on Unlimited Monthly can book any class at any location. Class packs and gift cards work the same way. Location-aware memberships (e.g. a 'Hackney-only access' tier) are supported when you want to scope a membership to specific locations.
Can each location have its own timezone?+
Yes. Every location can optionally override the studio's home timezone. Leave it blank for locations in the same city as your main address; set it when a satellite location is genuinely in a different timezone (e.g. a London studio plus a Manchester pop-up that you want to schedule in the local clock).
Can I filter reports and exports by location?+
Yes. The Schedule and Bookings views filter by location, and cross-location reporting — per-location revenue, attendance breakdowns, and membership rollups — is built in. CSV export is also free and unlimited on every plan, so you can pull the underlying data and slice it however you want.
Is there a per-location upcharge?+
No. One Studio plan covers up to 5 locations, and Growth covers up to 10 — at a flat price for the studio account, not per site. We picked this on purpose: charging per location punishes operators for growing, and the rest of our pricing is built on the same principle.
What's not yet supported?+
Location-aware membership tiers, per-location pricing, and cross-location reporting are all in the product today. The boundary is scale: Junocal covers up to 10 locations from one account, so very-large-franchise central-HQ setups beyond that are out of scope. If you're running a chain beyond 10 locations, email hello@junocal.com.