Does Junocal price in Australian dollars?+
Yes. Junocal Starter is approximately AUD $59/month and Studio is approximately AUD $149/month at the prevailing exchange rate (converted from USD $39 and $99 respectively, with the Stripe FX conversion applied at the subscription rate). Your client-facing storefront prices in your studio's currency — set in studio settings, defaulting to AUD for Australian studios. Clients pay in AUD; the studio's Stripe payouts arrive in AUD to an Australian bank account.
Does Junocal support BECS Direct Debit for memberships?+
Yes. BECS Direct Debit is the standard Australian recurring-payment mechanism for memberships and Junocal supports it through Stripe Connect Standard. Members pay monthly memberships by BECS (lower processing rates than cards, no card-expiry interruptions, the standard AU pattern) or by card if they prefer. Stripe's BECS implementation handles the mandate collection and the 3-business-day clearing window automatically. Card processing also supported at standard Stripe AU rates.
Is Junocal compliant with the Australian Privacy Principles?+
Yes. Junocal is built privacy-first and meets the Australian Privacy Principles (APP) under the Privacy Act 1988. Client data can be stored in regions appropriate for Australian studios, with the data-residency choice configurable on the studio settings page. Subject-access requests, correction requests, and data-portability exports are all one-click from the operator app. Marketing communications respect double-opt-in by default. The full privacy documentation is at /security; specific APP-compliance details are available on request for studios with stricter compliance requirements (medical-allied health adjacent).
Does Junocal handle GST-aware invoicing?+
Yes. Studio settings include an ABN (Australian Business Number) field and GST registration status. When a studio is GST-registered, invoices generated from Junocal include the GST breakdown automatically (sub-total, 10% GST, total). The Reports section exports GST-summary CSVs for BAS handover at quarter-end. Studios under the GST threshold can leave GST off entirely. The reports export in formats that import cleanly into Xero AU, MYOB, and QuickBooks AU.
What about the AU market's class-pack and membership patterns?+
Australian pilates and yoga studios commonly run intro offers (3-class intro pack for $39), recurring weekly memberships (unlimited classes at AUD $200-300/month), and term-based programs alongside drop-ins. Junocal supports all of these as first-class entities: class packs with credits and expiry, recurring memberships with BECS or card, term-based courses with single up-front payment and four-mode refund policies. The intro-pack-to-membership conversion is automated through the lifecycle email sequence so studios don't lose follow-up to manual workflow.
Which AU pilates and yoga studio competitors does Junocal compare against most?+
The Australian market has strong penetration from Mindbody (largest installed base globally, strong AU presence), Glofox (active in AU through ABC Fitness Solutions distribution), and Mariana Tek (reformer chains in Sydney and Melbourne). Local Australian-built tools include CSI Bookings (Class Studio Inc.) and Bookwhen for class-based booking. Punchpass is popular for very small instructor-led operations. For 1-5 instructor AU boutique studios that want pick-a-spot, term-based courses, BECS Direct Debit, and no annual contract, Junocal is the structurally-positioned alternative. See the comparisons at /compare/mindbody, /compare/glofox, /compare/mariana-tek.
Does Junocal have AU-business-hours customer support?+
Support is UK-business-hours-first today. Australian studios reach support through email and the in-app chat, with responses typically inside the UK business day (which overlaps with AU early-morning and late-evening hours). Critical-issue escalation (payments, login outages) is handled outside business hours as needed.
What's the typical AU migration path?+
Most AU studios migrating to Junocal come from Mindbody, Glofox, or older bespoke systems. Migration playbooks for each are at /migrate/from-mindbody, /migrate/from-glofox, and /migrate. Typical timeline is 5 business days from CSV export to live cutover. For AU-specific data — ABN and GST registration, BECS mandates on active memberships, AU address formatting (state and 4-digit postcode) — the importer handles these by default. BECS mandates technically need to be re-collected at platform change (Direct Debit mandates are between the payer and the merchant of record, and Junocal/Stripe is structurally different from the old merchant of record), but Stripe's BECS flow re-collects this seamlessly on the next membership payment.