The WellnessLiving export, the dry-run review, the cutover weekend, and the Achieve loyalty and client-app transitions. Most studios move from WellnessLiving to Junocal in five business days with twelve to twenty hours of operator time across a ten-day window.
Pull the WellnessLiving exports
Reports → Client List, Visit History, Pass Sales, Membership Sales, Form Submissions, Email Subscription Status. Standard CSVs from the Reports section, free, takes 30-45 minutes. If you run the Achieve loyalty program, pull the point-balance export separately.
Send the exports to Junocal
Secure upload through a migration portal. A person reviews everything before it goes anywhere. No automated import without human verification.
Dry-run review in staging
We import into a sandbox version of your studio. You log in, look at the data, sign off on the mapping. Spot-check email opt-in status, membership pause dates, pack credits remaining, loyalty point balances.
Configure the studio
Branding, class types, intake forms, instructor accounts, theme, and the Achieve loyalty transition decisions if relevant. Can happen in parallel with the dry-run review.
Pick a Sunday and cut over
Sunday evening cutover. Final data sync. Junocal goes live. Monday-morning classes run on Junocal. Most studios pick the second Sunday after starting the migration.
Verify, then cancel WellnessLiving
Run Monday classes, watch the staff view, confirm Stripe payouts. Cancel WellnessLiving at the contract end — typically a few weeks or months after cutover depending on contract timing. Run both in parallel until the WellnessLiving contract expires.
The Junocal importer is built for WellnessLiving's wide set of fields specifically. Most fields move without intervention. The few things WellnessLiving runs that Junocal doesn't (the Achieve points engine, the native marketing-automation suite) are handled by hand during the migration.
Client list with profile data, contact details, and custom fields
Email opt-in status (the field most often lost in cross-platform migrations)
SMS consent status
Booking and visit history — multi-year if available, with attendance status
Active memberships with current period and pause status
Class passes and packs with credits remaining and expiry dates
Intake forms and waivers with completion status per client
Service types with cancellation policies, prices, and capacity
Instructor profiles with bios and availability
Loyalty point balances (carried over as one-time credit; ongoing points engine not part of Junocal today)
WellnessLiving ships a native marketing-automation suite; Junocal handles marketing through Mailchimp and Klaviyo integrations from the Studio tier. Client contact details and email opt-in status migrate cleanly, so your lists rebuild in your email tool of choice. Multi-step automated campaigns are re-created in that tool rather than imported as objects, and past campaign reports are kept as historical CSVs you can pull at any time.
Current loyalty point balances per client migrate, and active reward redemptions are honored at cutover. The ongoing points-earning engine doesn't have a direct equivalent in Junocal; most studios convert point balances to one-time class-pack credits at the equivalent value and retire the points program.
If you're inside the term, either parallel-run during the trial and cancel at the contract end, or contact WellnessLiving about a buyout. Most studios choose parallel-run. The Junocal trial is 14 days no-card; the migration is free in the first 30 days.
WellnessLiving uses bundled processing — WellnessLiving is the merchant of record on your payment relationship. On Junocal, you connect your own Stripe account via OAuth (or create one during onboarding). Your new Stripe history starts at the cutover date and the studio owns the Stripe relationship directly.
Most one-to-five-instructor studios go from CSV export to live on Junocal in five business days. The actual import takes a few hours on our side; the rest is sign-off, scheduling, and the Sunday cutover. WellnessLiving's data model is broader than most (Achieve loyalty points and rewards, marketing-automation history, retail POS records), so studios using those features add a day or two for the additional review.
WellnessLiving offers both monthly and annual billing, so first check the term on your own order form. If you chose annual billing, plan the Junocal cutover around the renewal date or ask WellnessLiving to confirm any early-cancellation options in writing. If you are monthly, confirm the notice date, export your data and schedule the final sync before the next invoice.
Partially. Junocal imports the underlying records — client profiles, booking and visit history, memberships, packs and intake — so you can rebuild the reports that matter from clean data. The bespoke saved-report configurations and dashboard layouts you built inside WellnessLiving's reporting suite don't carry across as objects; Junocal ships its own reporting and free CSV export instead. If a specific historical report is important, export it from WellnessLiving as a CSV before cutover and keep it as an archive. For most studios the day-to-day numbers (attendance, revenue, retention) are available natively in Junocal from day one.
We migrate each client's current point balance and active reward redemptions, then convert the value into a clear Junocal offer such as class-pack credits, membership credit, or a one-time reward. The transition gives clients full value at cutover while moving retention back to attendance, memberships, packs, and direct studio communication rather than a vendor-owned points programme.
No. Their bookings, memberships, pack credits, and intake forms move across automatically. They receive one email at cutover with the new login (magic link) and a brief note about what's changed. The booking URL will be different (junocal.com/yourstudio instead of your previous WellnessLiving address); existing bookmarks redirect cleanly if you set up a forward on your old domain.
Yes. We migrate it as part of the import. The WellnessLiving export includes the email subscription status field; we verify it transfers cleanly in the dry-run review before going live. Your unsubscribed clients stay unsubscribed and your opted-in clients stay opted-in. SMS consent transfers the same way.
WellnessLiving's Elevate tier includes a native branded mobile app at significant additional monthly cost. Junocal includes a fast phone-installable client experience on every plan. It installs to the home screen, works offline and keeps the studio's branded booking journey available without an app add-on.
14 days free, no credit card. We handle the WellnessLiving migration personally in the first 30 days. Most studios are running on Junocal within five business days of pulling the first WellnessLiving export.