Is Junocal HIPAA compliant?+
Junocal excels at cash-pay postnatal Pilates, with encrypted data, free CSV export, adaptive intake, packages and direct Stripe payments. Use a HIPAA-compliant clinical system with a Business Associate Agreement for insurance and protected-health-information workflows; Junocal can run the cash-pay business alongside it.
Can the intake form ask about diastasis assessment results?+
Yes. The intake builder includes a diastasis section with finger-width or centimetre measurements at three locations (above, at, and below the umbilicus), a date of last assessment, and a field for the assessor (self, postnatal physio, OB, the client's regular Pilates teacher). All fields are optional individually but the section as a whole is configurable as required-before-booking for postnatal services.
How do I handle mommy-and-me sessions in the booking flow?+
Configure 'mommy-and-me' as a service type with a primary attendee (the mother) and a no-charge secondary attendee (the infant). The booking page shows the session as 'mother plus baby' with no second-attendee payment step. Intake captures whether you need a baby-changing setup or specific quiet hours. The schedule shows the session at standard capacity (one occupied slot).
Can postnatal clients pay in installments?+
Yes, for pack purchases. The 8-week postnatal program can be sold as 'full payment now' or '50 percent at booking, 50 percent on session 4'. Junocal handles the split via Stripe automatically, charging the saved card on the configured date.
What if a client is between 0 and 6 weeks postpartum and needs medical clearance first?+
The intake form can include a hard gate: 'Have you had your 6-week check?' If no, the booking is paused with a message asking the client to complete medical clearance first. The slot is not held; the client returns when clearance is in place. No awkward email exchange, no judgement call required from you.
